Privacy Policy

Diamond Coin Jewels
Most recent update: 29 August 2026

Diamond Coin Jewels respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains what personal information we collect, the purposes for which we use it, how we protect it and the rights you may have in relation to your personal information.

1. Type of Personal Data Collected

When you use our website or contact us, we may collect personal and identifying information such as your name, email address and phone number, as well as information that you voluntarily provide when communicating with us (for example, the contents of an enquiry, customer service request or other message submitted through our website).

Where you choose to upload an image or other file through our contact form, we may also collect and process that file together with the information accompanying your enquiry.

If you make a purchase through our website, we may collect information necessary to process and fulfil your order (such as contact details, delivery information and information required for payment processing). The specific information collected may depend on the payment and delivery services available at the time of purchase.

We may also collect limited technical information necessary for the operation, security and functionality of our website (such as browser type, device information, IP address and information relating to website requests).

2. Purposes of Processing

Diamond Coin Jewels processes the personal information provided by you for purposes including responding to your enquiries and requests, providing customer support and after-sales assistance, processing and fulfilling orders, responding to complaints or service requests, maintaining the security and proper operation of our website, improving our services and complying with applicable legal and regulatory requirements.

Where you contact us through our website, the information you provide is used to understand your request and allow a member of our team to respond to you.

We do not use your personal information for marketing communications unless we have an appropriate legal basis to do so.

3. Provision of Personal Data

Providing certain personal information may be necessary for us to respond to your request or provide a service you have asked for (for example, your name, email address and phone number when submitting a contact enquiry).

If you choose not to provide information that is necessary for a particular request, we may not be able to respond to your enquiry or provide the requested service.

Information that is not necessary for the relevant service or enquiry may generally be provided at your discretion.

4. Personal Data Relating to Minors

Our website is not intended to knowingly collect personal information from children without appropriate consent or authorisation where required by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us using the details provided below so that we can review the matter and take appropriate action.

5. Processing Methods

Personal information is processed using appropriate electronic and, where necessary, manual methods for the purposes described in this Privacy Policy.

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

6. Communication and Disclosure of Personal Data

We do not sell or rent your personal information.

Your personal information may be accessed or processed by authorised members of Diamond Coin Jewels and by trusted service providers who assist us in operating our website and providing our services (for example, website hosting providers, form and communication services, payment service providers, delivery providers and website security services).

Such service providers may process personal information only to the extent necessary to provide their services to us.

We may also disclose personal information where required or permitted by applicable law, regulation, legal proceedings or a request from a competent authority.

7. Third-Party Services and Transfers

Our website may use third-party services that support certain website functions and services (for example, website security, spam protection, hosting, communication, payment processing or delivery services).

Depending on the services used by Diamond Coin Jewels, these providers may process information in accordance with their own privacy policies and applicable data-protection requirements.

Where personal information is transferred or processed outside the United Arab Emirates, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data-protection requirements.

8. Data Retention

Personal information will not be retained for longer than is reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

The appropriate retention period may depend on the nature of the information and the reason for which it was collected (for example, customer enquiries, orders, customer service records or legal and accounting requirements).

When personal information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable legal obligations.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies that are necessary for the operation, security and functionality of the website.

If we introduce analytics, advertising or other technologies that collect additional information about website visitors, this Privacy Policy and, where appropriate, our cookie information will be updated to explain the relevant processing.

10. Rights of Data Subjects

Subject to applicable UAE law, you may have rights in relation to your personal information, including the right to request access to, correction of or deletion of your personal information, and other rights relating to the processing of your information where applicable.

If you wish to exercise a privacy-related right or ask a question about how your personal information is handled, you may contact us using the details provided in Section 12.

We may request information necessary to verify your identity before processing certain requests.

11. Changes to This Privacy Policy

Diamond Coin Jewels may update this Privacy Policy from time to time to reflect changes to our website, services, technology or applicable legal and regulatory requirements.

When changes are made, the updated version will be published on this page together with the revised “Most recent update” date.

12. Data Controller and Contact Information

The entity responsible for the processing of personal information described in this Privacy Policy is Diamond Coin Jewels.

For questions, requests or concerns regarding this Privacy Policy or the processing of your personal information, you may contact us at:

Email: diamondcoinjewels@gmail.com

We will review privacy-related requests and respond within a reasonable period and in accordance with applicable requirements.